# Model Card: RoBERTa-Base Customer Support Analysis Model ## Model Overview This model is a fine-tuned version of `facebook/bart-base` trained for content generation tasks. It has been optimized for high-quality text generation while maintaining efficiency. ## Model Details - **Model Architecture:** Roberta-base - **Base Model:** `facebook/bart-base` - **Task:** Content Generation - **Dataset:** cardiffnlp/tweet_eval - **Framework:** Hugging Face Transformers - **Training Hardware:** CUDA - ## Installation To use the model, install the necessary dependencies: ```sh pip install transformers torch datasets evaluate ``` ## Usage ### Load the Model and Tokenizer ```python from transformers import AutoTokenizer, AutoModelForSeq2SeqLM import torch # Load fine-tuned model model_path = "fine_tuned_model" device = "cuda" if torch.cuda.is_available() else "cpu" model = AutoModelForSeq2SeqLM.from_pretrained(model_path).to(device) tokenizer = AutoTokenizer.from_pretrained(model_path) # Define test text input_text = "Generate a creative story about space exploration." inputs = tokenizer(input_text, return_tensors="pt").to(device) # Generate output with torch.no_grad(): output_ids = model.generate(**inputs) output_text = tokenizer.batch_decode(output_ids, skip_special_tokens=True)[0] print(f"Generated Content: {output_text}") ``` ## Training Details ### Data Preprocessing The dataset was split into: - **Train:** 80% - **Validation:** 10% - **Test:** 10% Tokenization was applied using the `facebook/bart-base` tokenizer with truncation and padding. ### Fine-Tuning - **Epochs:** 3 - **Batch Size:** 16 - **Learning Rate:** 2e-5 - **Weight Decay:** 0.01 - **Evaluation Strategy:** Epoch-wise ## Evaluation Metrics The model was evaluated using the ROUGE metric: ```python import evaluate rouge = evaluate.load("rouge") # Example evaluation references = ["The generated story was highly creative and engaging."] predictions = ["The output was imaginative and captivating."] results = rouge.compute(predictions=predictions, references=references) print("Evaluation Metrics (ROUGE):", results) ``` ## Performance - **ROUGE Score:** Achieved competitive scores for content generation quality - **Inference Speed:** Optimized for efficient text generation - **Generalization:** Works well on diverse text generation tasks but may require domain-specific fine-tuning. ## Limitations - May generate slightly verbose or overly detailed content in some cases. - Requires GPU for optimal performance. ## Future Improvements - Experiment with larger models like `bart-large` for enhanced generation quality. - Fine-tune on domain-specific datasets for better adaptation to specific content types.