 Cheques and bank giro credits were cleared through HSBC Bank Plc (until 2015, The Co-operative Bank Plc) and a MasterCard branded credit card was issued on behalf of the Society by MBNA Europe Bank Ltd. Share dealing services were offered to members by Jarvis Investment Management Ltd, a member of the London Stock Exchange since 1984.As a result of having diversified into areas not traditionally associated with building societies, the Society's income was not solely dependent on mortgages.Norwich & Peterborough also operated via a telephone call centre based in Peterborough and through a fully transactional website.