 The rugged utility aircraft proved it could haul cargo or passengers and its unique shock absorber system made of bungee cords enabled it to land on bumpy and uneven landing strips.Configurations could be readily changed from landplane to seaplane equipped with floats or if fitted with skis, the Universal could be used on rough ice and snow surfaces.An order for 12 Universals was placed by Western Canada Airways when its owner, James Armstrong Richardson, Sr. judged that the Standard Universal was the best available transport for use in the northern regions of Canada.