 The site has crashed numerous times since its launch.Those outside Venezuela were solicited bribes usually many times of the cost of the passport.Due to these shortages, the Maduro government has since 1 November 2017 allowed Venezuelan passport holders to extend their passports by 2 years, provided these passports have enough blank pages, although Venezuelan citizens with pending applications for new passports will end up having said applications cancelled if they exercised the former option.