 Clara herself is illiterate.Ever since her grandmother Baba, whom she adored, had been the victim of an attack when she was reading her a story, she has always refused to learn to read and write.Now that the silence of her daughter Anna is causing her to be bullied by her peers, Clara feels obliged to withdraw her from her school, and to enrol her in a school for the deaf-mute, run by Vincent, (Sergi López).