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After leaving the SAF, Neo joined the civil service and was appointed as the Permanent Secretary (Education Development) in the Ministry of Education (MOE) on 1 July 2013.In MOE, he was part of senior management who helped to formulate and implement education policies, and to oversee the development and management of schools.In particular, he contributed to the development of MOE's Outdoor Education Masterplan and Digital Plan to build resilient mind, body and cohesion amongst students.