 The CAF helps the organisations to perform a self-assessment with the involvement of all staff, to develop an improvement plan based on the results of the self-assessment and to implement the improvement actions.The model "is based on the premise that excellent results in organisational performance, citizens/customers, people and society are achieved through leadership driving strategy and planning, people, partnerships and resources, and processes.It looks at the organisation from different angles at the same time, the holistic approach of organisation performance analysis."