 A European CAF Resource Centre was established in 2001 at EIPA in Maastricht to serve as a centre of expertise in CAF implementation, to provide training and consultancy, to support the Member States in disseminating the CAF and to further develop the model.The first two years of CAF were evaluated with a study on the use of the CAF.The results led to the CAF 2002, an improved version of the model, which was presented at the 2nd European Quality Conference in Denmark.