 An open communication relationship differs from a closed by the reactions and types of feedback given, not the message itself.Subordinates in a closed communication relationship with their superior are more likely to respond negatively to the superior's feedback than those who have more open communication with their superior.It has been proposed that those who perform specific tasks at work on a daily basis are more effective at determining how to improve things in an organization than upper-level management who rarely deals with daily tasks at the company.