 In 2010 the Dhaka water utility, DWASA, embarked on a "Turnaround Plan" for the period 2010–12.The Turnaround Plan includes capacity building, more transparency and accountability, and better customer orientation.According to the Executive Head of DWASA, as of early 2011 achievements are a continuous water supply 24 hours per day 7 days a week, an increase in revenues so that operating costs are more than covered, and a reduction of water losses.