 As a consequence of this, it was decided that this quality framework should be jointly developed under the aegis of the Innovative Public Services Group (IPSG), an informal working group of national experts set up by the Directors General of the EUPAN network.The first version of the CAF was then developed in 1998 and 1999 by the IPSG and with the support of the European Foundation of Quality Management (EFQM), the Speyer Academy (which organised the Speyer Quality Award for the public sector in the German-speaking European countries) and the European Institute of Public Administration (EIPA).The CAF model was launched in 2000 at the 1st European Quality Conference in Lisbon.