 A project provided water to hitherto unserved slum areas through community-based organisations with the assistance of the NGO Dushtha Shasthya Kendra (DSK) and WaterAid from the UK.Initially the utility refused to provide water connections, saying that slum dwellers would not be able or not be willing to pay water bills.DSK, which knew the community-based organisations in the slums well due to its previous work on health issues there, gave financial guarantees in case the community failed to pay.