 On Jan 28th they announced a solution to the problem along with a commitment to be more transparent to backers in regards to all things related to development and making sure they updated backers as often as possible moving forward.After Further testing on Feb 11th they announced the problem was solved and that the entire senior management team was overseeing activity related to this fix in our production facilities and were manufacturing the new molds to fix the existing hardware.In an attempt to thank those who didn't ask for a refund Kreyos offered a limited edition belt clip and a 40% discount on the Meteor 2 for all backers.