 At the Rainforest World Music Festival in Malaysia, Ngcobo caught the eye of producer Ben Mandelson who recorded several demo tracks that ended up on a BBC Radio 3 session.These demo tracks led to Mandelson traveling to South Africa to help Ngcobo record "Introducing Shiyani Ngcobo", his only album, which was released in 2004.In support of this album, Ngcobo embarked on a European tour that featured stops in the United Kingdom, Germany, Denmark, Belgium and Switzerland.