 B&Q Holywood Exchange opened in August 2003.Sainsbury's Holywood Exchange opened in September 2003 with a sales area of 3,809 m2 (41,000 ft2)

The retail warehouse units were not let after completion; they are "the subject of strict guidelines that dictate that only bulky goods can be sold" as a result of the legal challenges to its construction.However, in May 2008 "The Irish News" reported that The Planning Service "is considering an application that would see the addition of a mezzanine floor in the retail warehouse.