 The use of lateral or horizontal communication in the workplace "can also enhance morale and afford a means of resolving conflicts.Other research asserted, "lateral communication involves not only the movement of information from the upper levels to the lower levels of the organizational hierarchy but also is defined primarily as the quality of information sharing among peers at similar levels.Specifically, lateral communication occurs among coworkers, during staff meetings and informational presentations, throughout shift changes, and among employees regardless of peer types.