 The financial management and oversight concerns were later emphasized when, on March 15, 2007, a U.S. investigative task force uncovered a $30 million fraud scheme involving 31 participants, including retailers and beneficiaries, who were withdrawing the funds as cash from the benefits designated exclusively for food purchases, and charging the customers a 20% to 25% fee for the transaction.The Puerto Rican government's Departments of Family, Education, and Health have since combined efforts to create a 5-year strategic plan to improve the program's long-term performance and financial management.The Family Department has recently implemented a quality control-like program titled Measure of Efforts and Results System, which evaluates the quality and promptitude of services while reviewing various eligibility elements, to improve customer services and program management.