 She graduated with a Ph.D. in Sociology from Columbia University and a Masters in Public Policy and International Affairs from New York University.She worked for the UN World Food Program as a consultant in Kosovo and East Timor during the 1999 emergencies and later in 2003 as the political advisor to the UN Kosovo Police Corps Coordinator.From 2001 through 2003, she was the Temporary Media Commissioner of Kosovo for the Organisation for Economic Co-operation and Development (OSCE).