 The more modern, larger 16 screen Birch, Carroll and Coyle multiplex with Gold Class cinemas and entertainment precinct built at Chermside drew much of its clientele from the same catchment area as the Toombul multiplex, with many preferring to go to Chermside.After the redevelopment of Chermside completed in 2000, Toombul became overlooked by Westfield, with the company preferring to focus on promoting the upgraded Chermside centre.In 2003, the external facade was modernised, a new bus station constructed and an outdoor dining precinct was added where the former bus station was located.