 In 1995, he graduated with a Bachelor of Education degree from the University of Toronto.After graduating from university, Neubrand got a job working for the Hockey Hall of Fame in 1995, where he started out working as a guest services associate.In 1997, however, Neubrand got to work with the Stanley Cup for the first time when he was asked to help accompany the Cup to Scotty Bowman's home in Buffalo, NY after his team, the Detroit Red Wings, had won the 1997 Stanley Cup Playoffs.