 Increased demand from Xbox 360 purchasers (the largest number of new user sign-ups in the history of Xbox Live) was given as the reason for the downtime; in order to make amends for the service issues, Microsoft offered their users the opportunity to receive a free game.Sony's PlayStation Network April 2011 outage, began on April 20, 2011, and was gradually restored on May 14, 2011 starting in the United States.This outage is the longest amount of time the PSN has been offline since its inception in 2006.