 The company was acquired in June 2020 by Minneapolis, Minnesota-based software developer HelpSystems.Originally, Boldon James specialised in Information Processing Architecture (IPA) networking solutions for interworking with International Computers Limited (ICL) systems, with offices in Congleton and Alsager.In October 2007, Boldon James was acquired as an autonomous subsidiary of Qinetiq a major UK plc and FTSE 250 company, who took over the company from previous owners, a management buy out led by Martin Sugden and backed by Livingbridge.