 Contestants have two forms of help known as "Shout-Outs" at their disposal during the game; each can be used only once, and neither may be used on a Red Light Challenge or a Video Bonus.In the Mobile Shout-Out, the contestant makes a phone call to someone they choose by means of a cell phone either provided by Bailey or one belonging to a contestant if they have one.The call can take up to a maximum of 15 seconds before the contestant has to give an answer, with the result being either additional money or a strike.