 CT Connect software is not a CTI application in itself; rather, it is a software component that communicates with telephone systems, converts telephone call status and control information to a standardized form, and presents that information to third-party applications.This component approach contrasts with that of integrated offerings such as those from Genesys Telecommunications Laboratories that combine the low-level telephone interface function with higher-level application logic such as retrieving and displaying information from a data base.Software developers seeking to include telephone-related functions in their applications incorporate CT Connect software modules into their projects.