 The film debuted April 4, 2009 on Lifetime Television.Divorced crisis negotiator police lieutenant Phoebe MacNamara (de Ravin) struggles with the pressures of her job, raising her young daughter Carly, facing mounting bills, and taking care of her agoraphobic mother Essie (Shepard).While talking down a distraught armed suicidal man threatening to jump from a rooftop, Phoebe meets his ex-boss, Duncan Swift (Sergei), who can't resist her take-charge attitude, not to mention her physical attractiveness.