 The description of entropy as the amount of "mixedupness" or "disorder," as well as the abstract nature of the statistical mechanics grounding this notion, can lead to confusion and considerable difficulty for those beginning the subject.Even though courses emphasised microstates and energy levels, most students could not get beyond simplistic notions of randomness or disorder.Many of those who learned by practising calculations did not understand well the intrinsic meanings of equations, and there was a need for qualitative explanations of thermodynamic relationships.