 He adopted “flexi-port & fast-port” approaches in advocating changes and defying conventional practices to cargo and ship handling, including by implementing integrated port charges,” the citation read.G Gnanalingam, was also cited for “de-mystifying” general perception of the industry by the public, making ports more public-friendly and creating public-awareness and adopting “garden port concept” making Westport probably the only such port in the world.He was credited for introducing innovative measures to win traffic during 1997/98 financial crisis that saw Port Klang achieving positive growth as well as fostered feedering to Westport as well as for his commitment to community and welfare causes.