 It also sold the motor insurance business.In 2011, Vanquis were criticised for offering Repayment Option Plans to their credit card customers, a form of insurance some consumer sites referred to as the 'new Payment protection insurance (PPI)'.In 2012, the company were the subject of an episode of the BBC documentary series "Panorama", which alleged that the company were breaching Office of Fair Trading guidelines by offering loans to vulnerable people who might not have understood the implications of the contracts they were entering into.