 While the security course phase of FSA's history did not produce any notable products, the course served as an important mechanism by which the company could quickly engage with potential customers, learning their needs and deriving a plan for product development on the basis of what was learned.Freedman's graduate work at the University of Calgary had involved the development of a process migration subsystem for networks of Sun Microsystems computers.From 1992 - 1994, the company commercialized that work, developing the company's Load Balancer product, which was a versatile system for distributing batch jobs across the increasingly larger networks of computers emerging at that time.