 In 2012 the control of the Supreme Chamber of Control (NIK) indicated that the organization of work of postal facilities is not adjusted to the needs of consumers using its services.The Post Office to an insufficient extent implemented restructuring strategic and the total amount spent on it reached 8 million PLN, and the results of implementation were not verified – whole management board relied on reporting assurances from regional branches, therefore many reforms are of illusory nature.The Post Office also spent 13 million PLN on information system, which did not work.