 They did not respond to or attend any public meetings for the first 8 days, although they claimed to have fully cooperated with the investigation.Public concern over the Minato Ward case has not been limited merely to Schindler elevators.The Asia Times Online reported that in response to a flood of inquiries from customers, including building owners, the third-largest domestic elevator company, Toshiba Elevator and Building Systems Corp., was offering free inspections of their elevators, while Mitsubishi Electric Corp., the leading firm, and Hitachi Ltd, which is the second-largest, were responding to requests on a case-by-case basis.