 Introduced in April 2010, MyZone was designed to simplify the city's claimed complex fare system, reducing the 20 train fare zones to five, the five bus zones to three, and the five ferry zones to two, thus removing one of the reported stumbling blocks to the integration of ticketing and the introduction of a smart card.The changes were welcomed by Infrastructure Partnerships Australia, but criticised by the independent pricing regulator Independent Pricing and Regulatory Tribunal, which was not consulted and by the Independent Public Inquiry into a Long-Term Public Transport Plan for Sydney.while the lobby group Action for Public Transport welcomed the changes with some reservations

Then Shadow Minister for Transport Gladys Berejiklian criticised the MyZone system, claiming the government merely replaced one clumsy system for another.