 He was an honorary secretary of the All-India Bank Depositors' Association, through which he published the book "Depositors’ Rights and Customer Service in Banks" which provided the customer of a bank with information required to deal with the various problems faced by them.The Indian edition of Reader's Digest, featured him on the cover of their October 1995 issue under the title "M. R. Pai - Champion of the Consumer".He has written about five books