 The Act is routinely used by political parties, journalists, lobbyists and individuals to gain a wide range of information, from government policy and statistics to information about decision-making, and "useful – and even embarrassing – information is regularly released".However, there has been constant friction between requesters complaining that information is disclosed reluctantly and state agencies concerned about the time and cost of meeting requests.There is evidence that there are significant differences in treatment between uncontroversial and politically sensitive requests, and frequent claims in the media that the law is being violated.