 "Moreover, we wanted to be able to turn the tap on and off whenever we wanted," says Rumi Contractor, HSBC's chief information officer for Europe, who helped build the company's outsourcing center.This indicates that HSBC also seeks to put more people to work according to their different talents and skills, as the larger workforce could increase the working efficiency.Nowadays, HSBC has over 9,500 offices in 80 countries worldwide, a huge increase from the original size of 30 people working on HSBC software maintenance in India in 2002.