 As a result, together with the duty of care under "Spring", many organizations have issued guidance as to best practice to be undertaken by reference providers.The duty of care has also been held to apply in non-reference situations, as noted in 2011 in " McKie v Swindon College".In another case, the Court of Appeal of England and Wales has held that "a reference must not give an unfair or misleading impression overall, even if its discrete components are factually correct."