 If the civilian is contacted, a statement is initially taken over the phone by the investigator to further ensure proper jurisdiction and to gain a basic understanding of the broad facts within the complaint.An in-person interview is then scheduled at the CCRB's office at 40 Rector Street, at which point, the investigator meets with the civilian and any witnesses s/he brings with them that were present at the time of the incident and interviews each person separately.The investigator then transcribes the interview, submits a "case plan" to one of their three supervisors (each team having an Assistant Supervising Investigator, a Supervising Investigator and an Investigative Manager).