 This interview is also taped and transcribed, and based upon the officer's testimony, further information is obtained by the investigator, including subpoenaed medical records, further department documentation, field canvasses and their resulting information, and so on.Mediation is an option for certain complaints provided the officer does not have an extensive CCRB or NYPD disciplinary history, there was no arrest made and severe force or abuse of authority were not involved.In mediation, the officer and civilian both voluntarily bypass the investigative process and meet each other one-on-one with a third-party mediator to discuss the incident.