 And, of course, shelves overflowing with hundreds of books still run from floor to ceiling on every wall.When The Word opened for the first time, the McGill students and poets who had frequented the apartment next door for bi-weekly poetry readings and impromptu literary salons were among their first customers.Over the years, The Word has become a citywide institution, frequently ranking as the number one secondhand bookstore in the Montreal Mirror’s annual Best of Montreal list.