 However, business slows again when an express outlet with the same franchise opens across the road, operated by Cletus and his family.Marge is depressed and goes to Moe's, who tells her a scam to get out of her contract with the franchise.Homer goes into the restaurant in disguise and has hot coffee spilled on his crotch and gets hit by a fire extinguisher; Marge then tells a previously unsympathetic Trudy that the family's lack of emergency medical training is a violation of her franchise contract.