 In September 2014, the police department of Sudbury, Ontario, issued a warning to the city's residents regarding the aggressive and illegal door-to-door sales activities of Just Energy sales representatives, and advised contacting the police if salespeople refuse to leave when requested.In November 2014, the Canadian Federal Competition Bureau says a subsidiary (National Energy Corp, which operates as National Home Services) of Just Energy Group Inc. has agreed to pay $7 million in penalties, restitution and other costs related to complaints over its door-to-door water heater marketing practices in Ontario and Quebec.Finding by the bureau that sales staff were misleading customers about their identity and the purpose of their visits.