 "The Lost Christmas Eve" was certified Gold by the Recording Industry Association of America in five weeks.On March 27, 2013, the album was certified Double Platinum for shipment of two million copies in the United States since its 2004 release.As of November 2014, "The Lost Christmas Eve" is the twentieth best-selling Christmas/holiday album in the United States during the SoundScan era of music sales tracking (March 1991 – present), having sold 2,380,000 copies according to SoundScan.