 Henry was also shortlisted in the 'Best Actress' category at the 2012 Inside Soap Awards.Early in Shirley's tenure, Hogan advised viewers to "rejoice in [her] wonderful nastiness".He found her an "unpleasant" addition to the series, and though he commended Henry's portrayal, he hoped to see more possibility of redemption for Shirley, as "It's difficult to buy into a character that comes across as unremittingly unpleasant."