 The station, located below grade in a wide cut adjacent to North Main Street (MA-27), has two low-level side platforms serving the line's two tracks.Natick Center station is not accessible; the low platforms do not support level boarding, and passage to street level is via staircases only.The busiest non-accessible station on the system, it is planned to receive a major renovation and modernization from December 2019 to mid-2022.