 Despite her outwardly not showing it, the Landlady cares for Sebastian greatly, as seen when she gave him time off in care for his health, albeit in a roundabout way.Sebastian is shown to be very devoted to the Landlady, often putting up with her many extravagant actions, and when not service the Landlady, is shown to be at a loss over what to do.He has been serving the Landlady for a long while, and is presumed to have known her deceased husband as well.