 Energetic and petite, she prefers a working wardrobe of tight skirt-suits in shiny fabrics and sports a tower of permed hair augmented with hairpieces and wigs and necessitating the use of overnight curlers.She often is a more effective manager of the hotel, making sure Basil gets certain jobs done or stays out of the way when she is handling difficult guests.Typically when Basil is on the verge of meltdown due to a crisis (usually of his own making), it is Sybil who steps in to clear up the mess and bring some sense to the situation.