 The episodes typically revolve around Basil's efforts to "raise the tone" of his hotel and his increasing frustration at numerous complications and mistakes, both his own and those of others, which prevent him from doing so.Much of the humour comes from Basil's overly aggressive manner, engaging in angry but witty arguments with guests, staff and, in particular, Sybil, whom he addresses (in a faux-romantic way) with insults such as "that golfing puff adder", "my little piranha fish" and "my little nest of vipers".Despite this, Basil frequently feels intimidated, Sybil being able to cow him at any time, usually with a short, sharp cry of "Basil!"