Remote Desktop Access Setup on New Smartphone
Hi IT,

I'm trying to set up remote desktop access on my new company-issued smartphone, but I'm running into some issues. I followed the initial setup guide, but the connection doesn't seem to establish properly. I attempted to use the Remote Desktop app, but it fails to connect to the company server.

I double-checked my network settings and ensured that my credentials are correct. Other apps and services on the phone are working fine, so I'm not sure what's causing the problem.

Could you provide detailed instructions or troubleshoot this issue?

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Alex Johnson
IT Specialist
Acme Co (http://acme.co)