Assistance Required for Configuring New Hire's Access to Specialized Software
Dear IT Support Team: Assistance is required for configuring access to specialized software for our new hire, Jane Doe. This software is not listed in the 'New Hire 101 FAQ'. Account Name: Jane Doe Software Name: Advanced Analytics Pro Description: Jane will be joining the Data Analysis team and requires access to Advanced Analytics Pro for her role. Owner Full Name: Sarah Connor Request Number: 00001234.0 Status Category: Pending Configuration Status: Awaiting IT Support Software Access Start Date: 10/15/2023 Software Access End Date: 10/15/2024 Total Software License Value: $1,200.00 Click on the link below to access the Software Configuration: Advanced Analytics Pro (https://acme.co/software/configure) Request ID: a5N8X0000005xyz Request User ID: 0052M000009PiXY Request Status: Notified Request Date: 10/10/2023 10:00 AM Request Assigned To: IT Support Request Comments: (Role = Data Analyst) Request Approver Comments: Notified - System Info - Notified User: IT Support 2023-10-10 10:00:00-0400 Approvals: | Step Name | Approval Status | Date | Assigned To | Depends On | Actual Approver | Approver Comments | | IT Review | Approved | 10/10/2023 9:00 AM | John Smith | | John Smith | Approved - John Smith 2023-10-10 09:00:00-0400 | | IT Review | Approved | 10/10/2023 10:00 AM | Software Team | | Sarah Connor | Approved - Sarah Connor 2023-10-10 10:00:00-0400 | | IT Review | Not Submitted | | Security | | | | | IT Review | Not Submitted | | Compliance | | | |