Access Request for ZDesk Ticketing System
Hello IT, I am requesting access to the ZDesk Ticketing System for our new team member, Jordan Smith. Jordan will be handling customer support queries and needs to be set up with the appropriate permissions to manage tickets effectively. Could you please ensure that Jordan has access to all necessary features within the system? Additionally, if there are any training materials or sessions available, please let us know so we can get Jordan up to speed quickly. Thank you for your assistance in getting this sorted out. Best, Alex