John Doe - Remote Desktop Connection Issues
Attention Acme IT,\n\nPersistent issues have been detected with the remote desktop connection, causing intermittent drops that require detailed investigation. Please review the information below and determine if any manual configuration of network settings and firewall rules is necessary on both client and server machines to resolve the issue.\n\nTransaction: "Connection Drop: John Doe"\nWorkday ID: 1234567890abcdef1234567890abcdef\nEffective Date: 2024-11-01\nDate and Time Reported: 2024-10-30T10:15:00.000-07:00 PST (Acme Server Time Zone)\n\nWorker: John Doe\nWorker Type: EE\nEmail: john.doe@acme.co\n\n---------------------------------------------------------------\nThis email was generated from Acme IT Support on behalf of Acme HR.\nPlease DO NOT REPLY to this email.