Re: Access Issue: Cloud Application Synchronization
Confirming the synchronization settings have been manually adjusted and are now functioning correctly. Thanks, 


On Mon, Oct 16, 2023 at 10:15 AM Acme IT Support <IT@acme.co> wrote:

Hi Team,

Alex Johnson is experiencing persistent issues with their access permissions in the enterprise cloud-based application. The permissions intermittently fail to synchronize with the external identity provider, causing disruptions. A detailed investigation and manual adjustment of the synchronization settings are required. Additionally, a review of the identity provider integration configurations might be necessary.

To resolve this, please ensure the synchronization settings are manually adjusted and confirm the integration configurations are correct. If further assistance is needed, contact IT at the IT Help Center (https://acme.co/it-help) or by emailing IT@acme.co.

Thank you,

Acme IT Support


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Alex Johnson  | Senior Analyst

Acme Co (https://acme.co/)  •  New York, NY