Re: [Acme] Re: Dashboard Filter Issues
Hi Team- wanted to loop in IT on this one because I think this could potentially be a data source integration issue? IT Team - having a problem with our enterprise cloud-based data visualization tool where specific dashboard filters intermittently fail to apply. This requires manual adjustment of filter configurations and potential inspection of data source integration settings. Thank you! 

On Mon, Dec 5, 2023 at 10:59 AM Alex Johnson <alex.johnson@acme.co> wrote:

Dashboard filters that is. Other functionalities appear to be fine. Thanks! 

On Mon, Dec 5, 2023 at 10:55 AM Alex Johnson <alex.johnson@acme.co> wrote:

Hi Jamie- nothing is actually working not allowed to even apply filters and adjust them... 

On Mon, Dec 5, 2023 at 10:50 AM Jamie (Acme) <support@acme.co> wrote:

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Your request (2003912) has been updated. To add additional comments, reply to this email.

Jamie (Acme)

Dec 5, 2023, 11:50 AM EST

Hi Alex👋,
Can you try applying the filters while in incognito mode (https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop&oco=0) within your browser and let me know if that corrects the issue?
 
If it does, please try clearing your browser cookies and cache. If it doesn't, can you screen record the steps you are taking? You could use Loom.com (http://loom.com) if need be!
 
I hope this helps, let me know if you have any other questions. Otherwise, I hope you have a wonderful day!
 
Cheers,

Jamie at Acme
Product Specialist
Hours 10am-6pm EST

The Acme Team
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Alex Johnson

Dec 5, 2023, 11:35 AM EST

Hi Team- Our data visualization tool is not letting me apply dashboard filters, getting the following error message. Can you please look into this? Thanks!

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Alex Johnson  |  Data Analyst, Enterprise

Acme (https://acme.co/)   •  Book Time With Me  (https://acme.co/alex-johnson/30min?month=2023-05)



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Alex Johnson  |  Data Analyst, Enterprise

Acme (https://acme.co/)   •  Book Time With Me  (https://acme.co/alex-johnson/30min?month=2023-05)



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Alex Johnson  |  Data Analyst, Enterprise

Acme (https://acme.co/)   •  Book Time With Me  (https://acme.co/alex-johnson/30min?month=2023-05)



--


Alex Johnson  |  Data Analyst, Enterprise

Acme (https://acme.co/)   •  Book Time With Me  (https://acme.co/alex-johnson/30min?month=2023-05)