Investigate AI Chatbot Query Failures
Hi IT! We've been experiencing persistent issues with our enterprise cloud-based AI chatbot. Specific user queries intermittently fail to generate accurate responses. This seems to require a detailed investigation and possibly manual adjustment of the NLP model configurations. Additionally, it might be worth inspecting the quality of the training data. I've cc'd the product manager, Alex, and the lead data scientist, Jamie, for further context. Let us know if you need any more information. -- Thanks, Jordan Lee | Customer Experience Specialist