Based on the provided information, the customer's device was recently upgraded from 2.1.2.7 to 2.2.2.9, and they reported the issue shortly after the upgrade. Before the upgrade, the software version was 2.1.2.7.
The customer's device was experiencing issues with port assignment provisioning removing radius config and reapplying the same after upgrading from 2.1.2.7 to 2.2.2.9.