gives verbal description of house gives manda reassurance and offer of help when shes overwhelmed suggests rescheduling for rest of tour gives manda blueprints and platt drives her to hotel 3rd appointment : : : : mandas relaxed mr. lanier quiet mr. lanier anxious tour of main house back to office will read gives manda to-do list gives manda 2 sealed envelopes tells her that he and grace will look into ancestor discrepancies gives manda keys to property tells manda about karyn manda scared tells manda about security devices suggests guard dog suggests guard suggests bringing staff back tells manda he will call sheriff turner about dog and guard manda asks that he call sheriff right awayvery frightened 4th appointedunexpected mandy angry and upset mr lanier reads letter nanny wrote to manda hes surprised by nannys apparent eccentricities manda demands full security started immediately manda demands appointment for safe deposit box as soon as possible he talks to detective haworth about more security for manda he gives detective haworth mandas he gives detective haworth mandas hotel name , room number , and phone number mrs. case clerk at accessors office golden ager tiny woman wishes manda good luck kate owner of breakfast , brunch and lunch old friend and classmate of john lanier teasing relationship mr. lanier always gets reuben or home made barbeque on every other day basis kate concerned how kate will take news of karyn asks mr. lanier for updates grace mr. laniers secretary pleasant genteel southern accent serves tea and coffee patrick and megan mandas g.g .