| | | | | | (Numbered problems are from the textbook.) | | | | | | | | | | | | | | | 1 | | Explain how the differences between goods and services influence the implementation | | | | | | | of the ten operations management strategy decisions. | | | | | | | | | | | | | | | | | O/M decisions | Goods | Services | | | | | | 1) | Goods and Service design | - Usually tangible | - Not tangible | | | | | | | | - The company has…

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