c112df70_of_the_Governor___Scott_Walker__State_Agency
[Project Overview] To improve operational efficiency and stakeholder satisfaction through the centralization of complaint processing into the Division of Legal Services and Compliance. [Goals and Results] The projected implementation date to centralize the complaint process is 4/2013. Results will be measured upon implementation. [State Agency] 
Complaint Intake and Screening Process
Lean Government - Results | Office of the Governor - Scott Walker