4486f4ff___Test_2_Flashcards___Cram_com___thoughts_and_interpretations_
[encoding and decoding] -the use of inflections at the end of his or her sentences -the speed with which he or she speaks -how loudly he or she speaks -how he or she articulates their words
Which of the following is part of a salesperson's voice characteristics?
MAR3400 - Professional Selling - Test 2 Flashcards - Cram.com