cee6105b__scoop_on__DrsFosterSmith_com___Content
[Rating] Negative [Author] BartsDad Cedarburg, WI (1 review) December 15, 2007 [Content] 
I have been a regular customer of Drs. Foster & Smith for several years. My most recent order from them, however will be my last. Their new shipping policy is the reason. My last order, placed over a weekend, was for a very light weight item. I was charged $9.99 for shipping, even though I live in the Milwaukee, WI area and they are located in Rhinelander, WI. On the same day I placed an order with another company located in New Jersey. It also was a very light weight item. I was not charged anything for shipping. The order from New Jersey arrived the following Wednesday, while the order from Drs. Foster & Smith did not arrive until the following Friday. I contacted Drs. Foster & Smith to ask why this happened, and was presented with their "shipping policy". This company used to be great in shipping orders out. I usually received my orders in one or two days, and I don't remember such stiff shipping charges. Until these policies change, I will be shopping elsewhere.
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