bc5d5918_act_Center_Enterprise____Cisco__Description
[Report Field] State [Description] 
The current state of the agent: Logged Out Logged On Not Ready Ready Talking Work Not Ready Work Ready Busy Other Reserved Unknown Hold Active Paused Interrupted Not Active
Cisco Packaged Contact Center Enterprise Reporting User Guide, Release 10.0(1) - Live Data Report Templates [Cisco Packaged Contact Center Enterprise] - Cisco