a9e0b614_Federal_Highway_Administration__Process_Used
[Process Task] Changes and Upgrades [Documents Produced] Reports generated from online tools as needed. [Agency Effort Expended] Med Software configuration is managed very thoroughly. Hardware and network configuration are not so well managed, and an effort is underway to correct this. [Process Used] 
Change control board. Configuration of hardware and software are tracked via three levels – requirements maintained in DOORS, problem reports in ClearQuest, and source code in ClearCase. Hardware configuration documented in mainframe financial reporting system.
California Division | Federal Highway Administration