4486f4ff___Test_2_Flashcards___Cram_com___thoughts_and_interpretations_
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Christy tells a prospect that her company "works with everyone, from the bottom up." Fred is insulted, thinking Christy was referring to the shape of his body. Obviously, there is a problem in the way Fred is _____ the message.
MAR3400 - Professional Selling - Test 2 Flashcards - Cram.com