c112df70_of_the_Governor___Scott_Walker__State_Agency
[Project Overview] To increase stakeholder satisfaction through the improvement of the case resolution process within the Division of Legal Services and Compliance and to reduce the backlog of pending cases from 2010. [Goals and Results] As of 6/1/2012, a 72% reduction in pending case backlog. As of 4/1/2013 a 94% reduction in pending case backlog. [State Agency] 
Case Resolution
Lean Government - Results | Office of the Governor - Scott Walker