2cedbddf_nd_Development_Office___Page_4__Description
[Trainings and Seminars] Basic Customer Service Skills Training (BCSST) [Who Can Avail] All City Hall Employees especially Frontline employees [Duration] 2 days [Contact Information] Adelina Pacana 412-0000 local 412 [Description] 
- Aims to give employees the knowledge, skills and right attitude in giving efficient and customer oriented service - It orients the participants in effective customer service management
Human Resource and Development Office - Page 4