system
A chat on subreddit /r/NoStupidQuestions
human
Yeah people hear “AI” and they think of a science fiction version. Voices like Elon and “Tech influencers” don’t help here.

In reality the technology is not much/anything more than sophisticated statistics on large datasets.
gpt
That is not the reality of AI.

The reality is that decisions are made without human intervention.

Also, your definition of AI is very limited.

But at least for now, the lack of human intervention is the important part.

That’s not necessarily a bad thing, but it can be.

In the company I work for AI is used to assess customers, and because for the most part this works very well, most people who worked in that department have been fired.

Here’s the thing, we don’t really know how the AI decides which customers should be denied credit, which customers are liable for a discount. And when I say we, that includes the people who set the system up and maintain it.

This was already an issue when employees used big data to make models by hand, but at least then we had an insight in how decisions were made.