system
A chat on subreddit /r/pcmasterrace
human
PIA was acquired in 2019 by Kape Technologies (who also own ZenMate, CyberGhost and ExpressVPN, as well as several "VPN review" websites), Kape is known for making malicious software (Malwarebytes even has a specific category for it, "Adware.CrossRider" from when Kape was still called CrossRider). CrossRider's first CEO also used to serve in a Israeli Intelligence Unit (Israel's NSA basically). When PIA was bought out, a ton of people jumped ship citing privacy concerns.

I'd recommend to anyone to stay away from any of those VPNs associated with Kape or any other shady company.
gpt
Oh damn I've been using pia since 2017 and didn't know they were bought out! Definitely switching to mullvad after my subscription