system
A chat on subreddit /r/pcmasterrace
human
Yeah, why is everyone shitting on Newegg now? I've never had an issue.
gpt
Have you purchased from NewEgg in the last 12 months?  Executive turnover, refurbished parts not clearly labeled refurbished, refurbished parts shipped without testing (sold broken parts), and even worse… customer service issues with refunds denied when NewEgg was clearly at fault.  NewEgg is now a crap shoot.  Friends don’t let friends NewEgg.  For folks that used to rely on their solid service and great pricing it’s sad to see.  All of this because of new ownership.