system
A chat on subreddit /r/pcmasterrace
human
Fr, I love linux and will defend it where I can but I can't just straight lie to people to make it sound better.

That might be where negative reception of it could partly come from tbh, people are promised a fully fledged out of the box experience but then it really isn't.
gpt
You really do have to "own" it, know the internals at least a bit, and how to diagnose what is happening when something goes wrong. But for most of us that is exactly why we love it. Similar to owning a classic car and enjoying working on it, doing modifications to make it exactly how you want, hanging out with other fans of the same, and so on.