system
A chat on subreddit /r/NoStupidQuestions
human
This. So much this. I got my account back through tears and so much guessing, I used my birthday but not the correct year. I know others have gotten access back by starting a ticket and including ALL of the info they could possibly know, like what items they might have, how many neopoints/neocash they might have, what treasure/lab maps they may have completed, what their first pet was, what your pin is, things that aren't seen by other users on the website basically. (NOTE: post about your ticket on the highay to help for neopets, IDK where it is but it exists and The Neopets Team won't get to your ticket otherwise. r/neopets has lots of info about getting access to your account as well!)

If you ever decide to start playing again, let me know!! I'll be your neofriend!! 😊
gpt
This is so sweet 💜 hope you two end up playing 🙂