system
A chat on subreddit /r/pcmasterrace
human
Wait are your serious? Lmao
gpt
Dead serious (if you are referring to my Asus Warranty comment), ton of horror stories on Asus subreddits where Asus would not cover warranty for minor scratches on GPU backplates or slight dent in corner of PCIe bracket. 

Also if I recall, I believe for Asus when this locking clip breaks, it’s not possible to clip back on, it has been a long time since I broke one before these new clip versions.

As much as I love Asus products and designs, there customer service is truly a hit or miss. I remember trying to RMA a 1080ti OC with Asus and back then every time I contacted Asus for anything, they gave me a RMA number for each and every interaction by email, made it extremely confusing which number I needed to reference. Ended up just returning the GPU.

Their chat support seems better lately as they now give you a case number, but still a bit of an issue they don’t give proper solutions with copy paste responses. 

(Example: I request for a free 16pin cable from a recent PSU purchase, somehow the ticket was escalated to their repair center and was informed that “In the recommendation of our higher team that our repair center doesn't supply requested part or part number.”, which obviously they do provide this cable, you just have to push them (contact them again… or multiple times) to forward to the proper team (if you are lucky that they escalated properly))