system
A chat on subreddit /r/NoStupidQuestions
human
It was never hard to type in smile. It's just how I think of the Amazon url. That said i agree. And the answer for a better company would have been simply streamlining the service to just a few different charities. Fucking obviously. What a bunch of evil bullshit.
gpt
It's an interesting counterpoint. I worked there for awhile (not defending them at all) but it was hard for me to remember "smile"

I agree a better company would just let you opt into a charity you wanted to support and let your purchases support them, not going to a special URL. The smile thing just seemed like a dumb game