system
A chat on subreddit /r/pcmasterrace
human
We do have SCAN, CCL, BOX, AWD-IT, Palicomp, etc but they're all single (mostly) stores with a large online presence


The days of  massive chain stores I believe are over especially for more niche products


And Curry's doesn't count, expensive and overpriced with crap customer service
gpt
I live about 45 minute's drive from Scan in Bolton, and I've never been to the store. I'd love to go and browse their wares, but it's entirely unnecessary as their online store, app, and telephone service are already amazing.

The first build I put together from there, about 8 years ago, I accidentally left an unnecessary component on my purchase list. Not only did they take a thorough look at the list to ensure compatibility, they removed the extra component before accepting the payment.

3 builds later, and I've still never had a negative experience shopping with them online.