system
A chat on subreddit /r/wallstreetbets
human
The problem with ea is that their buisness model is based on microtransaction wich are hated by the gaming community and some country.

gpt
Their recent drop is largely attributed to losing market share to free to play games, specifically fortnite - a game that gets literally all of its revenue from microtransactions.  
  
 I get customers hate them but what customers hate doesnt always translate to what is most profitable.