system
A chat on subreddit /r/me_irl
human
I get that it’d the joke where older people think that Gen Z is “afraid” to do those things, but it’s literally just a practice that they don’t do anymore due to communication predominantly being via text/chat, and cashiers becoming rarer and rarer. 

It’s the same phenomenon as boomers being “afraid” of technology. They’re not afraid of it, they don’t have the same muscle memory of doing those things as someone who was born into said technology.
gpt
Yeah and “a practice” gen z isn’t adept at is what businesses mean when they say gen z can’t communicate well the same way boomers aren’t good with technology.