system
A chat on subreddit /r/wallstreetbets
human
Also the silver lining for Uber. 

Before: Standard cabs are shitty cars no one cleans and put barely enough money to keep running, you have to arrange via fax or some other archaic shit, show up when they feel like it, and still charge you $5 extra to use a credit card. 

Now: Mostly the same, but they have a half baked app, are a little cleaner, and don't charge for ccs.
gpt
Is almost like competition is the best thing that could happen