system
A chat on subreddit /r/NoStupidQuestions
human
Glad you mentioned learning curves, because to people who don't game regularly and didn't grow up with a system, the control schemes and audiovisual cues of games may as well be an unknown language.

Yes I am ripping from the Gaming For A Non-Gamer series.
gpt
I can remember when games started to switch to twin stick analogue controls and it was a rough adjustment. Someone with 0 experience is going to find that even tougher and be less likely to push through it.