system
A chat on subreddit /r/me_irl
human
Depends on how senior you get to. I train people now, fuck customers.
gpt
I hear you, no longer customer facing but I do talk to internal staff. I’m very fortunate that they’re easy to work with. But breaking into IT support these days in most industries definitely involves talking to people, I don’t fault anyone who doesn’t want to do it, customers can be brutal. Once had a guy tell me he was going to kill the next person he saw because his printer was unreachable from a VM.