system
A chat on subreddit /r/wallstreetbets
human
Yeah I’m gonna call them again. They assured me they put in a request, but nothing has happened after a month.
gpt
Whenever you have any matter at any federal agency, you can request a congressional inquiry from your congressman. It's incredibly effective, because any government agency will hate the attention and try to resolve the issue as fast as possible. So, for your issue, send it to CFPB, then wait 1-2 weeks and contact your congressman about the matter and you'll get fast-tracked through CFPB.