123 Live Help Chat FAQ  Customization Questions 1. Can you make
a skin to fit my site? A: Yes! Once you've purchased our
product, you can write to support@123livehelp.com and leave us
your requirements and we'll try our best to make a skin of the
Custom Chat Client for you. We charge $200 for extra skin
design. (Staff and Admin interface won't be changed.)  2. How to
change logo in customer panel? A: Two ways to change logo: 1)
Easy way: make your own "123livehelplogo.swf" and replace the
old one under the folder <123livehelp_installation_DIR>/html.
The recommended size is 210*40 and no configuration is required.
2) Advanced way: the logo may be renamed and it allows JPG or
SWF, but configuration file needs to be altered a little bit,
still easy though. Open:
<123livehelp_installation_DIR>/html/config.xml, find the node:
<logo value="123livehelplogo.swf" />, then, change the value to
the name of your new logo file. Be sure the new logo file is
placed under " <123livehelp_installation_DIR>/html/" too.  3.
Can