Business Contracts Office  Crafting the Agreement  Reviewing the
Business Issues  The Principal Issue:  The most important aspect
of contract development is ensuring that there is a clear
understanding of the two parties’ commitments. Although
traditional “legal terms” are undoubtedly significant, an
unambiguous and enforceable contract must always begin with a
clear description of services.  Appropriate Statement of
Services (SOS):    1. Does the SOS accurately define what you
want? If you want LCD Projectors installed, will the contractor
connect the projectors to already existing connections, or will
the contractor be required to run lines or make structural
modifications to complete the installation?   2. Will the SOS
allow for legitimate evaluation of the result? Consider a
contract for help desk services in which the contractor was
required to supply a specific amount of personnel, with specific
training, during pre-established hours. Although these types of
specifications are useful, will you really be