Does United Airlines Set Higher Redemption Rates For Customers
With More Reward Miles?  One might think that the more loyal a
customer is, the more likely it’d be for a company to roll out
the red carpet treatment. But that’s the exact opposite of how
it works, claim two New Jersey residents in a lawsuit against
the parent company of United Airlines. The plaintiffs allege
that United actually sets a higher redemption rate for the more
frequent fliers.  In the lawsuit filed this week in New Jersey
District court, one plaintiff says he tried to book at three-day
hotel stay for a trip to Japan he and his co-plaintiff were
going on together, reports the Chicago Tribune. He didn’t have
enough miles, so the co-plaintiff then tried to book the same
room a few minutes later, says the complaint.  But when she
entered her information, she was quoted more miles for the same
room, alleges the pair.  The man says he called United to
complain and was told that it uses an algorithm to determine the
number of miles needed to