Project Management optimize  Service level agreements: The key
to the cloud  Thoran Rodrigues discusses the most important
parts of a service level agreement for cloud services --
availability and transparency.  While most discussions about
cloud computing center on technology, software, or whatever
exciting new service happens to be in the spotlight, a lot of
the times people forget about one of the most basic elements of
the cloud: service level agreements. Since moving to the cloud
means looking at computing from a service perspective, the first
concern on the minds of both customers and companies should be
the service level agreement, and not the fancy technological
elements.  Think of cloud computing in terms of a relationship:
if before, the cloud customers and companies had long distance
relationships - with brief but passionate encounters of
deployment followed by long periods of distance waiting for new
versions - on the cloud everyone is living together, with no
time apart. In this reality, the most