Is Adobe normally this bad?  Started 6 months ago | Discussions
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member (unknown member) Is Adobe normally this bad? 6 months ago
On a previous thread I posted about trying to find a location
where I can download Lightroom version 5 as I have been having
issues with 5.2. After searching the Adobe site and Google I
then went to the live chat on the Adobe site. Here is the
conversation that followed.  The parts in parenthesis is what I
was thinking.  Adobe: Hello. Welcome to Adobe Technical Support.
Adobe: Hi xxxxx Me: Hello Adobe: As I understand that you want
to download the Lightroom 5 software, am I correct? Me: Correct
(isn't that what I already wrote to get to this point?) Adobe:
Thank you for confirming. Adobe: I will be glad to check that
for you. Adobe: May I know the serial number of the software
please? Me: Which one? Version 5 was an upgrade for me from
version 4. Adobe: May I know the serial number of version 5
software? Me: xxxx-xxxx