Business Service Management (BAC/BSM/APM/NNM)   HP Configuration
Management System (CMS) version 10 was just named a winner of
CRN Test Center’s 2012 Tech Innovator Award.  For the last nine
years, this prestigious award has honored products that:    •
Solve old problems using new methods of technology   • Push the
envelope of what we thought was capable   • Make an impact on
life or business are innovations   HP has been identified and
selected as a tech innovator with continued steps in technology
advancement and go-to-market.  What is the difference between
active vs. passive, agent vs. agentless and how can they help
you?  Why does it matter if I have an agent, agentless or
passive discovery?  Is there really a benefit to having each of
these?  Why is this so important? IT organizations have complete
control over the timing, frequency, scope, and downtime windows
in the discovery process.  This flexibility gives you the power
to accurately discover what exists in your IT environment and
map how it relates