Views: 5  Reply to This  Replies to This Discussion  This has
been their policy for a long time - and at other retail places.
Personally, I think it is reasonable. Of course, I would rather
there was no fee, but if I want to try something to see if it
fits my needs but it doesn't, I think 15% is a reasonable price
to pay for trying it out. Now, if you were told a gadget was
supposed to do something but it does not, then they should give
you a full refund. Best Buy is struggling like all retailers,
but their policies suck. My son use to work for them. He used
his employee discount to get me a TV and they tried to fire him.
He quit BB and got a job with the Apple store. Even though he
makes less money, he is much happier. I once worked at MediaPlay
(a Best Buy subsidiary) in Saginaw. They had some pretty
deceptive sales strategies and I was being kept there pretty
much to be a scarecrow against thieves. I thought that it would
be cool to work there, but then I found out that they kept so
few of each item in sto