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The Next Step      An interior design firm has automated every
aspect of its business, including drafting and design.
Automation is the most common use of technology. But taken
further, computers can overhaul the way you do business      The
real power of microcomputer technology is not its capacity to
automate the things a business does, but its ability to change
the process entirely. Believing this, Gary Whitney decided to
bet his future on it.      A few years ago Whitney was a
respected, almost-middle-aged senior vice-president of a classy
architectural- and interior-design firm in Houston. Relatively
speaking, the firm was doing all right. Times in the industry
were tough, though, and not just because the Houston economy was
still down in the dirt. Competition for design work everywhere
was keen, labor costs and liability insurance premiums kept
going up, and margins were tight. Some companies, Whitney saw,
were eventually going to get s