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thumbnail User 219636 avatar  By martinig Published: Jun 27 2013
/ 01:55  Root Cause Analysis (RCA) is about identifying the root
causes of faults or problems and addressing them instead of
treating the symptoms. It’s a process that grew out of accident
investigations to become a standard feature of hardware
engineering. If something is broken, instead of just fixing it
at the point of discovery, let’s investigate and try to fix the
underlying cause at the point of origin. This principle is
applicable for software development, so much so, that it could
have been developed to deal with software defects.   • 11   • 0
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