Godiva Trades Plastic Shard For More Delicious Chocolates
Hannah tells Consumerist received an unexpected present over the
holidays: a brown plastic shard inside the Godiva chocolate she
was eating. She contacted Godiva, and after the company checked
out the incident, she received a box in the mail that contained
four times as much chocolate as she had originally purchased.
It’s paying it forward, but with more calories. Lots and lots of
calories.  During the holidays, I was eating a Godiva chocolate
from a nine-piece box set when I bit into something hard and
sharp. I continued to chew it thinking that it was a hardened or
chewy part of the chocolate but it turned out to be a small,
brown piece of plastic. It came as a complete surprise to me as
I didn’t expect this to come from a Godiva chocolate given their
reputation for high quality. I rarely bother with calling
customer service but I thought I should alert them to this as it
was a significant breach in food safety and quality control.
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