Document Type   Publication Date    Many efforts to understand
and respond to a succession of corporate scandals over the last
few years have underscored the importance of organizational
culture in shaping the behavior of individuals. This focus
reflects appreciation that even if an organization has adopted
elaborate rules and policies designed to ensure legal compliance
and ethical behavior, those pronouncements will be ineffective
if other norms and incentives promote contrary conduct.
Responding to the call for creating and sustaining an ethical
culture in organizations requires appreciating the subtle ways
in which various characteristics of an organization may work in
tandem or at cross-purposes in shaping behavior. The idea is to
identify the influences likely to be most important, analyze how
people are apt to respond to them, and revise them if necessary
so that they create the right kinds of incentives when
individuals are deciding how to act.  This can be a tall order
even if we assume that most be