PM 23-09-02-d.    1. (BOC) Completes the claim filing process
after Form 187 is received.   2. (BOC) Determines the amount of
assistance subject to a claim.   3. (BOC) Contacts heirs to see
if the heirs prefer to open the estate or make voluntary
settlement of the amount due.   4. (BOC) Files Estate Claim
Against the Decedent (Form 129A) with the County Circuit Clerk,
Probate Division, when the will of a former client or a former
client's spouse is admitted to probate or letters of
administration are issued.   5. (BOC) Decides necessary actions
when there are no heirs or the heirs refuse to open the estate.