We are hiring!  Furniture Village reviewed by  Susan Edwards
Susan Edwards  United Kingdom  Misleading. Wouldn't touch with a
bargepole!  I would never, ever, ever go near Furniture Village
again. They sold me a bed for a lot of money (was enticed by one
of their 'sales)...on the understanding that would get 20% VAT
back on the full price of the orthopaedic bed. I got cold sweats
at the price and tried to cancel on the Monday following the
Saturday purchase - the salesperson was extremely rude and
didn't want to know - what a difference from when they were
trying to make a sale! Eventually, I capitulated, and agreed to
go ahead with the delivery of the bed. I went in to ask about
when to expect the VAT return and lo and behold, after the done
deal, they mentioned that it would work out at 16.6% not 20%
rebate rate. The VAT return came - FV had absolutely failed to
tell me how the VAT would be calculated (e.g. that the VAT
rebate did not apply to the headboard ) and yes, it was at 16.6%
- which I now understa