Knowledge Base/FAQ (Frequently Asked Questions)  IMPORTANT:
UNTIL FURTHER NOTICE WE WILL NO LONGER ACCEPT CASH ORDERS AND
DIRECT BANK TRANSFERS. Due to the Christmas and New Year's
holidays shipping times as well as response time to email will
be affected.    Topic (29) Comments Views Your order is under
review: What does it all mean for your order. 0 837  by Guy
Instagram Scams 0 1,892  by Guy You received a damaged or broken
item 0 7,330  by Guy How long does it take for my order to
arrive? 0 58,824  by Guy Tracking your order 0 11,525  by Guy
Downstems: Everything you wanted to know. Size, fitting etc. 0
7,156  by Color changing glass 0 2,936  by Guy You received the
wrong item 0 3,955  by Guy How can I check my order status? 0
38,897  by Opening hours and public holidays 0 2,237  by Guy
Shipping restrictions, import duties and customs 0 38,643  by
Guy What payment methods can I use and what about security? 0
69,072  by Guy What shipping methods are available? 0 32,062  by
Guy Store Credit Guidelines 0 3,7