Merlin Cycles Ltd reviewed by   United States trustpilot stars
trustpilot stars trustpilot stars trustpilot stars trustpilot
stars  What happens when things go wrong at Merlin  Review by
confirmed purchaser I bought a bike computer (Bryton Rider 40)
from Merlin Cycles and live in Australia.  I discussed what
would happen in a warranty situation with them up front. They
informed me that I would have to return it to them and they
would handle the warranty side.  Unfortunately the power button
failed on the unit I was given and a return was required. True
to form, they turned it around and a brand new computer was sent
to me.  The things of note. They didn't inform me they had
received it. I happened to email basically right when they had
received it. I expect I would have been notified when the
replacement unit was sent. (That happened)  The return cost me
$18 AUD. If I only have to return this once, this still works
out cheap compared to buying locally.  Merlin picked up the tab
for the return postage. *thumbs