Expedia.co.uk reviewed by  Andy Coward  United Kingdom
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stars trustpilot stars  Watch out for their mistakes!  I went to
buy return flights to Vienna through Expedia. Simple you might
think? I found the flights (via Munich with Lufthansa) and tried
to book...got a message that my credit card had been refused. No
booking notice, no tickets...since the credit card had been
refused, I used another and booked the flights direct with
Swiss. Job done - didn't think any more of it. Well, didn't
think any more until I looked at my credit card statement.
Invoice for £305.25 from Lufthansa - what for I thought? Phone
Lufthansa and they can't help me becuase I don't have a ticket
or booking reference...because Expedia hadn't sent me anything.
Call to my credit card company and I have to pay the amount and
dispute it unless Expedia refund it... So, two calls to Expedia.
First call reveals that they know about these flights but claim
there were no charges and it