Surprise & Delight  By Nicole Wisniewski  The last time I stayed
in a Ritz Carlton, my son, who was about 1 year old at the time,
got very sick.  We didn't bring a thermometer with us, but I
could tell just by feeling his skin and seeing how lethargic he
seemed, that he had a fever. I immediately called the front desk
to see if they happened to have a thermometer I could borrow.
The Ritz Carlton sent up a professional from their service
department with a thermometer. My son's temperature was a very-
high 103 degrees. Inside, I was panicking. The professional
remained calm and suggested we accept an escort to the hospital.
After hours in the hospital, a diagnosis and medicine for my
son, we headed back to the hotel, exhausted. In my room, I found
a pair of stuffed lions nestled together on a chair - one was a
girl and one was a boy. Along with it came a note with well
wishes for our family and concern for our son. The note made it
clear that the stuffed animals were gifts for both of our
children; they still