Mishandled problem  September 17, 2009   I was disturbed to read
the Sept. 16 letter "Baggage 'claimed'" about stolen baggage at
RDU as that is what happened to my husband in early August.
After coming back from an overseas trip, we learned that his bag
was one of 13 stolen that day right off of the arrival bag
claim.  The bags are scanned on the carousels, so RDU knew that
the bag arrived and they knew someone without authorization
removed it from one carousel to another before it disappeared
from their radar. My husband, a professor at N.C. State
University, took several hours from work to investigate, only to
find what your letter-writer found. There are no security
cameras at RDU baggage and no extra personnel to monitor the
baggage claim, even though they know there is a theft problem.
There is no checking of baggage tickets at the doors, which are
only feet from the exits.  Airlines blamed the public for not
wanting to be inconvenienced by security. The police blamed the
airlines for not providing money