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Why are you reporting this review?    “Don't book a group travel
with this company.”  Written on: 13/09/2012 by unhappywalker (1
review written)  They agreed to vary the return time of some
group members who wished to extend their time abroad when the
leader enquired what they could do for us. They then refused to
make any changes so the cost of return legs on air tickets was
lost, and members found they had to buy new tickets on top. They
refused to reply to e-mails - you get an automated response
promising a reply in 24 hours which never comes. After heated
requests for replies, eventually a telephonist explained over
the phone they could do nothing to help. They sent an e-ticket
for the group for the flights, and insufficient luggage labels,
very late. This group make promises to provide a service before
you commit to buy, and then do not deliver the promised service.