Feedburner count   E-trade Complaint - If You Value Your Sanity
Do Not Use Etrade - For Anything!  Review by FormerBanker on
2009-01-13 NEW YORK, NEW YORK -- We had a Line of Credit that
was sold to ETrade Bank. They are absolutely the WORST company I
have ever dealt with in my life. Trying to get the loan paid off
is a nightmare. After a recent home refinance, our title company
sent a payoff with the request that the loan be paid off, closed
and title release forwarded. If there were any problems, such as
an incorrect amount required for closing, please call the title
company immediately. After two months we discovered that there
was still a small balance remaining on the account. After
spending nearly an hour on the phone and speaking to two
individuals trying to find out why we were not supplied with
corrected information for closing, we were told that their
service department is NOT ALLOWED to call customers when there
is a problem. All they can do is cash checks. They will not
contact you even if you req