Change Agent - Issue 28  Guillotine or Rack?  My first job was
cleaning the grease off the hot-dog roaster at the carousel
snack bar, near my home in Buffalo. Actually, it wasn't a
roaster. It was more a series of nails that rotated under a
lightbulb. I also had to make the coffee and scrub the place
clean every night. it very quickly became obvious to me that I
didn't have much of a future in food service.  I didn't have to
make many decisions in my job. And the manager of the store
didn't exactly look to me to initiate change. In fact, she
didn't want anyone to initiate change. (My suggestion that we
branch out into frozen yogurt fell on deaf ears, as did my plea
that it would be a lot cheaper to boil hot dogs on demand than
to keep them on the rack under the lightbulb all day.)    Just
about every day, I go to a meeting where I meet my boss from the
snack bar. Okay, it's not really her. But it's someone just like
her: a corporate middle-person who's desperately trying to
reconcile the status quo with a pas