Take the 2-minute tour ×  If you want to make a usability expert
twitchy and uncomfortable, ask her how companies like Apple can
create acclaimed, wildly successful, and usable products using
top-down design without usability testing. For extra discomfort,
follow up by asking why there's no evidence that user-centered
design works.  -- Top challenges to the practice of usabilty,
Joshua Ledwell  (According to Spool, in the last 30 years, there
has not been one website or other digital innovation that can
point back to usability testing as the defining factor for its
success.)  Can you name an actual company/product that has a
really fantastic UI that got there by rigorous usability
testing? (Please include only one company/product per answer.)
share|improve this question Apple products are not usable -
Apple are just good at hiding the usability problems (example: I
have an iPhone - the on-screen keyboard in great for typing but
totally useless for editing because the only way to position the
cursor is to ach