Documenting the American South Logo oral histories of the
American South Excerpt from Oral History Interview with John
Medlin, May 24, 1999. Interview I-0076. Southern Oral History
Program Collection (#4007) See Entire Interview >>  New banking
technologies  In this excerpt, Medlin describes how Wachovia
embraced new banking technologies such as the ATM.  Citing this
Excerpt   Full Text of the Excerpt  Tell me a little bit about,
it would be interesting to have your sense of how you in your
CEOs desk over the years have had to watch the whole technology
issue unfold and make probably at times some really important
and in cost terms consequential choices about technology systems
you're going to employ. The big, the first big dilemma I think
on that was back when we developed our retail accounts
information systems, RAIS they call it. To say, here you're
going to spend all this money and all you're going to get out of
it is just a little more knowledge about your customers. You're
not sure where the revenue is