Brislin, R. (2002). Encouraging depth rather than surface
processing about cultural differences through critical incidents
and role plays. In W. J. Lonner, D. L. Dinnel, S. A. Hayes, & D.
N. Sattler (Eds.), Online Readings in Psychology and Culture
(Unit 16, Chapter 2), Center for Cross-Cultural Research,
Western Washington University, Bellingham, Washington USA.
Richard Brislin University of Hawaii Honolulu, Hawaii USA
Intercultural interactions will increase in the future given
international business ventures, immigration patterns,
recognition of minority group rights in various countries, and
other social changes. People can prepare themselves by
participating in formal educational and training programs that
deal with understanding cultural differences and with
communication across cultural boundaries. One approach to
education and training is to analyze critical incidents that
depict people in intercultural encounters that involve a
misunderstanding or a difficulty. In addition to identifying
exact