Case study: Shami Chakrabarti  Human rights director Shami
Chakrabarti on influencing people  I was always a chatty child.
All my primary school reports read: "Shami needs to learn when
to contribute and when not to." I was very bolshy, too. I had a
profound sense of injustice. Actually, I think a lot of children
have an instinct for justice. The "that's not fair" cry is very
common. Most small kids have that instinct - the issue is
whether they can find a way to articulate it. If they can't then
they lash out in other ways. As director of the civil liberties
charity, Liberty, it's important for me to use my public
speaking to win over new audiences - not just preach to the
converted. I try to speak to different audiences in a way they
feel is accessible without changing or compromising the content
of the message I'm delivering. You have to find a language that
will resonate with your audience.  Public speaking is like
anything else - if you practise enough then you gain confidence.
I still remember my first