SAP's Apotheker takes on shoddy consultants, certifications  The
enterprise software giant is trying to end the days where it's a
whipping boy for failed implementations. The key question: How
do you avoid a project failure?    SAP&#39;s Leo Apotheker.
SAP's Leo Apotheker.  (Credit: Michael Krigsman via ZDNet News)
"I don't give a s**t if it's Accenture or IBM. I care about the
customer. I find it shocking people are walking around talking
to customers and have no experience on (SAP). (Consultants) get
hired of people and have no clue. It's annoying but that's a
fact. Let's start by certifying people," said Apotheker. "If we
believe (a project) takes 500 days and another partner says it's
5,000 days I'll do it for 500 and a fixed fee."  Despite that
declaration, Apotheker said that he "can't boil the ocean" and
that the sometimes unhappy triad of customer, SAP, and systems
integrator can be complicated. The chat with Apotheker, which
lasted about 45 minutes or illustrated a bit of a conundrum for
me. On the