  Lou McGill   The new Distance Learning Unit at the University
of Leicester Library needed to evaluate and measure take-up of
services in order to secure funding beyond the initial three-
year funding period. The Unit established a comprehensive
procedure for recording transactions which included both manual
and computer generated data. This data was presented in several
different ways to different groups within the University.
Statistics were collected to aid library management, provide
information to academic departments and for broader University
management. The quantitative data revealed a significant growth
in all service areas and qualitative feedback has been very
positive. Members of the team have experienced several positive
outcomes as a result of collecting this information and are
highly committed to this time consuming task.   distance
learning; statistics; library management;  Full Text: PDF  CILIP
Registered Charity no 313014  ISSN 1756-1086 (Online)