Monday, March 17, 2014 Inquirer Daily News  R-E-S-P-E-C-T: Find
out what it means to your customers  The old saying that the
customer is always right may not be 100 percent true, but the
customer should always be treated with politeness and respect.
In this uber-competitive economy, I'm always surprised when
readers and friends tell me stories of inhospitable actions from
those who want their dollars.  Denise, from Medford, went to a
lovely restaurant in a quaint South Jersey town with her husband
and two other couples on a Saturday night. Even though they had
made reservations, they were seated on the second floor - the
only other table was a bachelorette party of 30 boisterous
ladies. When Denise was leaving, an owner asked her how she
enjoyed the evening. Denise politely said she would have
appreciated knowing they were sharing the room with a large
party. The owner's response: What did she expect on a Saturday
night?  "She was so rude," Denise said. "I was absolutely
floored. She asked what I thought and