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Why are you reporting this review?    “Appalling, although I
admire the short term profit concept”  Written on: 20/06/2012
Firstly, If you are considering using Yodel to deliver on behalf
of your business, please do not. I have had numerous experiences
with Yodel now, all bad, and unfortunately it does put me off
using suppliers who use them.  On the other hand, if I were a
ruthless business person, I would admire their business concept,
at least for short term profit generation.  1) you charge cheap
rates to encourage large volumes of customers. 2) you ensure
poor delivery service, try to deliver at the times most unlikely
to result in a drop. 3) you never try neighbours or other
arrangements that ensure a delivery. 4) from the above you
generate masses of customer calls, firstly to try and arrange
delivery or collection from a depot (which won't be local) 5)
from failure to deliver on the above point, you generate further
calls with queries and