Just as I was praising how cool Macs were in a previous post, my
girlfriend's Nano died today and she had a run in with Apple's
service center here in Beijing. As I mentioned previously, Apple
seems to be having issues with service and support in other
"emerging markets." Is this common in all emerging markets that
companies known for quality and support in their home country
give developing and emerging markets a different standard of
support and quality?  Her user experience was not optimal at
all. This is her own words of today's experience:   I'm amazed
how fragile the ipods are. I own 2 of them so far. A previous 
4th generation, 40GB Ipod died due to disk failure. In order to
overcome    my  gadget  grief,  I  went  out  and  replaced  it 
with a new 4GB nano     However,  in  less than a year, my nano
also died due to non-functioning    disk  drive within its
warranty period. So, I did what the many did when    their apple
products died for no reason.     I  packed up my fa
piao/receipts and all the