I received an error message when taking a test or quiz and now
it won’t allow me to re-enter. What should I do?  The best
suggestion is to click the Save button at the bottom of the
screen on a regular basis, while taking the quiz. This will
insure that your quiz session will remain active and will save
your progress on the quiz.  Other tips:    1. Do not use the
back button in your browser.   2. Avoid clicking the cancel
button when submitting quiz questions.   3. If your home
computer is connected to the Internet via a dial-up modem or
wireless network, consider taking the quiz on campus where high
speed access is available.  If you receive an error message
while taking the quiz, write the error message down. Send an
email to your instructor informing him/her that you had a
problem with the quiz. To troubleshoot, please include in your
email, the day, time, which quiz, which computer (home, KU), Mac
or PC operating system, and the browser you were using while
taking the quiz.