“C”ing Successful Organizational Change   This article first ran
in the October 1999 issue of MT. It’s presented as this month’s
Anniversary feature because clarity, consensus and commitment
never go out of style.  Successful businesses have learned that
maintaining long-term success requires flexibility and the
ability to adjust to changing business environments. Adjusting
means making organizational changes. Eventually, changes and
adjustments in the way work is done, whether small or large,
become imperative to business demands.  Everyone wants change to
be successful and smooth when it happens. Successful change
means that new processes, methods, or management techniques
become the status quo and that old, less-productive behaviors
are eliminated. The three conditions that are the foundation for
successful and lasting change are the three Cs:  clarity,
consensus, and commitment.  Most often, change agents are so
focused on implementing a new process that the three Cs are
ignored or forgotten. They can be