Improved Patient Care: Success Snippet  This is a story about
how to offer better care leveraging mobile intelligent BPM.
While the story here is aimed at a hospital setting, you can
easily imagine leveraging this kind of power in several
industries.  This is a good story because it helps people; not
just profits.   Physician Writing in Medical Chart --- Image by
© Royalty-Free/Corbis   The Challenge:  About five years ago,
the management and board of directors at a  hospital set an
aggressive goal. They wanted the hospital to be ranked within
the top 10 percent among academic health science centers in
patient care and quality in North America. To achieve that goal,
the hospital needed to be able to manage, measure and improve
its performance in several key metrics. Over the years, The
hospital dealt with numerous challenges. Occupancy rates, for
example, grew to 110 percent or even greater. At the same time,
the hospital saw an increase in the complexity of patient
conditions as they started living longer li