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Trees and Threaded Chats Marc Smith & JJ Cadiz Byron Burkhalter
Collaboration & Multimedia Group University of California, Los
Angeles Microsoft Research 2201 Hershey Hall One Microsoft Way
610 Charles E. Young Drive Redmond, WA 98052 USA Los Angeles, CA
90095-1551 +1 425 936 6896 +1 408 445 9779 {masmith,
jjcadiz}@microsoft.com burkhalt@ucla.edu ABSTRACT Although these
chat programs are popular for informal Chat programs and instant
messaging services are interaction, se