DR. HOOK- Cross purposes: Don't take anger out on the doc
Vancouver– my kind of town! Why didn't Frank Sinatra sing
something about this magnificent city? Maybe we can get Canadian
crooner Michael Buble to spin a song about this Pacific
Northwest gem.  I recently spent eight days in downtown
Vancouver, and I only heard a car honk once (unlike NYC where
cars honk as if they were members of the Mormon Tabernacle Bell
Choir). Also, no one jaywalked! Even though there was a strike
by civil workers, there wasn't litter. People seemed genuinely
happy there, and everyone was so polite. We met an old friend
who did his fellowship at UVA, and he loves practicing medicine
there. His friends and other Vancouver folks all love their
doctors and healthcare system. I was beginning to think everyone
was a Stepford Wife.    Are there any angry patients in
Vancouver?  In medical school and residency, we learned how to
deal with the "difficult management patient." The patient is not
difficult– it's the management of the patie