London's Heathrow Airport Goes Above and Beyond for Young Man
with Autism  Airport staff makes sure 22-year-old Aaron
Stewart's experience is exactly the same each time he flies  For
22-year-old Aaron Stewart, who is severely affected by autism,
his condition amplifies this anxiety every time he travels, but
thanks to the collaboration and care of Heathrow staff his
journey’s have been made easier.  With home in the UK and school
in the USA, Aaron travels through Heathrow’s Terminal 5 at least
four times a year. To reduce the stress of flying, Heathrow and
British Airways staff have worked together for the past five
years to ensure Aaron’s journey is exactly the same, time after
time.  The same staff meet Aaron at check-in and take him
through the same security channel, he visits the same shops
before going through the same gate, onto the same bus, and into
the same seats of every aircraft. If any detail of the journey
is different, Aaron might refuse to get on to the aircraft.