AT&T’s PR Fail: The Back Story  SEPT. 4, 2013:  Over the past
few weeks, my youngest stepson has been visiting his father in
northern Maine. He never left the state of Maine but did rack up
some enormous “international roaming charges” by inadvertently 
bouncing his signal off a nearby Canadian tower.   But here’s
where it gets strange. On or about August 5, my wife got a call
from AT&T, alerting her to a recent spike in our activity. Laura
explained the situation, and the customer service representative
assured her that our account was noted and the bill would be
cleared. Flash forward to August 19, 2013, when I went to pay my
online bill. According to my statement, I owed a little more
than $800.   ATT-Logo-NJTechReviewsI called AT&T and spoke with
a very courteous and professional woman named “Crystal.” She
noted that my wife had already talked to their customer service
department. She gladly adjusted my bill, and we both noted that
a previous payment from July strangely had yet to be applied.
Thus, Crysta