﻿ Serial Claim Guidelines | Serials | Acquisitions | Procedures
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Serials: Serial Claim Guidelines   When the Libraries have not
received standing order issues after a designated time we must
request that the items be sent. In general, our first attempt to
remedy the situation will be to send a paper claim slip using
the guidelines below. This is not a procedure for how to claim
but a framework for decision-making while claiming.   What is
the purpose of claiming and claim maintenance?  The main goal is
to assure that we receive all of the items that we have paid for
in a timely manner. A secondary goal is to keep the records well
maintained and accurate for the benefit of patrons and staff.
Maintenance helps keep the number of records that must be
reviewed for claiming to a minimum.  How are issues to be
claimed detected?  Claims are generated automatically based on
the claim cycles set up in Magic for materials of a specific
publication pattern. For