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Frequently Asked Questions  Q: Why do I need to bring in my
insurance card(s) if I have brought them in the past? A: HAMC &
Johnson Clinics have updated their computer systems to a program
called EPIC. It's the most widly used medical records system in
the nation. Along with updating the work flow, the receptionist
must re-enter your insurnace information so that the insurance
claim can be billed properly.  Q: If I don't have insurance, do
I have to pay the day I receive services? A: Yes, you will be
required to pay an estimated amount.  Q: Do you provide
interpreters for patients? A: Yes, we do. Interpreters can be
arranged for when you schedule your appointment.  Q: Why do
schedulers ask, "What is this appointment for?" A: We ask you to
briefly describe your signs and symptoms so we can allow
appropriate time for our healthcare providers to assess and
treat your problem.  Q: Can I get