Forwarding a Call Directly to Voice Mail  How to transfer a call
directly to voice mail without ringing the recipient's phone
first    1. Let the caller know you are going to transfer them
to an individual's voice mail box.   2. Press Transfer.   3.
Dial 1400   4. a) If the voice mail system says "[Name] Please
enter your password," press * b) If instead of asking for a
password the voice mail system says "Welcome to Avaya messaging.
Please enter the mailbox number of the person you are calling,"
press   5. You should hear "Please transfer the caller now. "
Hang up to complete the transfer. The caller will then hear the
individual's greeting. If you hear "Please hold for [Name] "
then something didn't work correctly and if you hang up the call
will be lost. In testing, the voice mail system dropped off the
line right after saying "Please hold for [Name]" and I was back
to having the caller on the line with me.  If you have any
questions, please feel free to contact 2fix.