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Submit your story today!      Insulated From Logic      | NH,
USA | Technology      (A customer has called our support line
because his computer won’t turn on. After 30 minutes of basic
troubleshooting I recommend he either bring his machine to us or
have a tech dispatched for an on site repair. He chooses to have
a tech dispatched. As I am finishing the call…)      Customer:
“Oh, one last question. Can the tech work on my computer around
the cooler, or do I have to remove it before he gets here?”
Me: “We generally advise that you don’t do anything like that
yourself, since you would be voiding your warranty. If anything
needs to be removed from the computer the tech will do it
himself.”      Customer: “I know that. I was asking if I should
remove the computer from the cooler.”      Me: “Remove the
computer?”      Customer: “Yeah. Should I take it out of the
cooler?”      Me: “Your