Microsoft Skimps on Shipping Boxes For Owners of RRoD-ed Xboxes?
It's bad enough going through the hassle of shipping your Xbox
360 off to customer support, but now Microsoft won't even give
you the box to ship it in. Updated.  A Consumerist reader
complained that after his Xbox red-ringed – again – he called
Microsoft to get a shipping box to mail his console in for
repairs. But the customer service rep told him he'd need to find
his own box. As he pointed out, this gives them a possible out.
Who's to stop them from claiming the box was damaged in the
mail?  My Xbox red-ringed for the second time this weekend.
Which is almost a relief after hearing how bad my disc drive was
sounding, but not so much after hearing the new policy. I was
told that Xbox no longer ships out a box to you and you must
find a box to ship it out in. Yeah I guess its not a big deal,
but I think it gives them another thing to hold over your head;
"We are sorry, Sir, but you didn't back it well enough and it
appears the damage was due