Reply to a comment  Reply to this comment  tootsie writes:  So
it was the van she BOUGHT and not the trade in that created the
problem. You can't tell me the dealer did not know about the
"new improvement" glitch in fuel economy. The Chrysler vans all
get similar fuel economy. The whole point to the program was to
buy a car with BETTER fuel economy than the old one. Even I know
that one!  They probably had a lot of customers backing out of
deals after reading this story. Ha!  Also... maybe they have a
buyer for her old car so I doubt they lost a thing. One prior
little old lady owner is usually a good deal for the new used
car owner. Dealers rip off people left and right... so I am sure
they made enough money on old car and other deals to make up for
this little loss.  The lady needs to get everything in writing
from this dealer. An old saying is if it is not in writing, then
it did not happen.