Computing and usability lab  Why do usability testing?
Usability testing will provide you with an independent analysis
of how your website or software application is used by real-life
users. You will get an in- depth view of how customers interact
with your product. This can lead to improvements that can
maximise the efficiency of your software, website or digital
design.  How it works  We will work with you to establish clear
objectives for your time in the lab. The usability team will
develop test scenarios based on your user profiles, task
analysis and system objectives. We can appoint suitable
participants to take part in the testing.  Individual or group
sessions can be run in various ways to best suit your project.
What will you get?  1st photo - gaze plot 1 user JPG  During
live tests, you are able to observe participants interaction
with the task scenarios. You can monitor mistakes made and take
into account user comments made before, during and after the
test.  Gaze plots (also known as heat maps)