Ever since Stephen Hawking suggested information is lost in an evaporating black hole once it passes through the event horizon and is inevitably destroyed at the singularity, and that this can turn pure quantum states into mixed states, some physicists have wondered if a complete theory of quantum gravity might be able to conserve information with a unitary time evolution. But how can this be possible if information cannot escape the event horizon without traveling faster than light? This seems to rule out Hawking radiation as the carrier of the missing information. It also appears as if information cannot be "reflected" at the event horizon as there is nothing special about the horizon locally.