Peter Bradshaw from The Guardian gave the film two out of five stars, and stated, "Lakeith Stanfield, Rosario Dawson, Owen Wilson and Jamie Lee Curtis cannot save this laborious story of a creepy old dwelling and the awful Hatbox Ghost". Peter Debruge of Variety wrote, "While the visual effects are surprisingly weak for a film of this scale, the script proves far better than anyone might expect, establishing an emotional foundation for what might otherwise be a gimmick-driven haunted house movie." Lucas Trevor of The Washington Post wrote, "It’s too dark for a family film, too weightless and juvenile for grown-ups. In a season notable for high-level action spectacle and important auteur projects, Haunted Mansion is not just confused but inconsequential."