Modifying management behavior Would a half-day management training seminar have made a better boss of Ebenezer Scrooge? You and Bob Cratchit already know the answer; Ebenezer needed a more personal approach to turn him around. Dickens understood that. And now, just 161 years later, using personal coaches to modify behavior is all the rage in the enterprise. 

Which section of a newspaper would this article likely appear in? 