Read the following paragraph and answer the question. Give ONLY the answer, no other words or explanation.

For example:

Answer: <most likely answer, as short as possible>.

Paragraph: He had his guys pull all of the electrical out of my walls and left it that way . He was supposed to refinish and repaint the walls and that job was left partially complete . He promised to polish my concrete floors and ended up leaving them in very poor condition .

Question: What could be a possible way to describe the handyman that the speaker refers to ?
He is a flakey individual who can not be trusted to do what he says he will
Unreliable, incomplete work.