Read the following paragraph and answer the question. Give ONLY the answer, no other words or explanation.

For example:

Answer: <most likely answer, as short as possible>.

Paragraph: Hey Everyone . I got had a big problem with my blackberry bold today . It froze then call failed issues i got home from work and look at the screen and i had lines on the left hand side and a white screen on the right hand side . I am getting a new one from Rogers on Wednesday .

Question: Why did my Blackberry bold freeze up .
My Blackberry bold was defective piece of equipment .
The reason for the freeze up is unknown based on the information provided.