JetBlue drives safety management in many ways, including using: - Technology-by focusing on statistical methods, querying, and an enterprise database system (e.g., VisiumAQD) to collect, track, and manage safety data. Using a comprehensive suite of analytical tools (e.g., Spotfire and Hypercube) we use data to shape the operations. - People-by emphasizing the human element of safety management and incorporating human factors into our methodologies to create reliable processes and services.