CVE:CVE-2013-6197
CNNVD:CNNVD-201312-555
HP Service Manager（SM）是美国惠普（HP）公司的一套服务台软件。该软件可支撑部署一套全面的IT服务管理（ITSM）系统，并将管理流程标准化。
HP Service Manager WebTier和Windows Client 9.20和9.21.661 p8之前的9.21版本中存在任意代码执行漏洞。远程攻击者可利用该漏洞执行任意代码。
solution:Upgrade hp service_manager to a higher version than 9.20,9.21,and avoid the version 9.20,9.21; Upgrade hp service_manager_web_client to a higher version than 9.20,9.21,and avoid the version 9.20,9.21; Upgrade hp service_manager_web_tier to a higher version than 9.20,9.21,and avoid the version 9.20,9.21