One of this book's appendices proposes an experiment heavily inspired by Aronson and Mills' 1959 study of effort justification among college girls. The author of this book claims that its second title concept represents a better critique of Hotelling's Law than the introduction of elastic demand. This book was inspired by its author's encounter with (*) Nigerian railroads, which this book analyzes in comparison with American public schools. This book by the author of The Rhetoric of Reaction is an analysis of potential responses to "repairable lapses" in quality among firms, organizations, and
One of this book's appendices proposes an experiment heavily inspired by Aronson and Mills' 1959 study of effort justification among college girls. The author of this book claims that its second title concept represents a better critique of Hotelling's Law than the introduction of elastic demand. This book was inspired by its author's encounter with (*) Nigerian railroads, which this book analyzes in comparison with American public schools. This book by the author of The Rhetoric of Reaction is an analysis of potential responses to "repairable lapses" in quality among firms, organizations, and states. For 10 points, name this book about the choice of whether to leave an organization or complain in order to improve it, a book by Albert O. Hirschman.
One of this book's appendices proposes an experiment heavily inspired by Aronson and Mills' 1959 study of effort justification among college girls.
Exit, Voice, and Loyalty 