For 10 points, identify this process that is impaired by amnesia.
It's not behavior, but Ulric Neisser coined the term for the "echoic" form of this process. A model of thisprocess includes a component known as the "episodic buffer." John Palmer co-led a study showing that thisprocess was affected by verb choice like "collided" and "smashed" in analyzing a car crash. The conductor ofthat study observed errors in this process when participants in another study were told that they became lostin a shopping mall. The serial position effect explains troubles with this process, which was studied byElizabeth Loftus. George Miller proposed that "seven plus or minus two" bits of information can be held by the"working" form of this process. For 10 points, identify this process that is impaired by amnesia. 
It's not behavior, but Ulric Neisser coined the term for the "echoic" form of this process.
memory