This software was originally developed on contract for the city of Orem, Utah by two BYU guys who would go on to found Satellite Software International.  
People getting tech support for this product could chat with "hold jockeys" who would give them traffic reports.  This software was originally developed on contract for the city of Orem, Utah by two BYU guys who would go on to found Satellite Software International.  Power users of this software might press Alt + F3 to open up a second screen to see its Reveal Codes.  The PTR language was used by hardware manufacturers to write printer drivers for this product.  One publisher of this software sued Microsoft for using "secret APIs" to make its competing software run better on 32-bt machines.  A lightweight version of this software replaced part of its name with (*) "Letter".  Today, this software is bundled with Quattro Pro, a spreadsheet program, and saves to the .wpd file format.  The seventh version of this software lets you edit PDFs and supports the competing .docx format.  For 10 points, name this early word processing software.
People getting tech support for this product could chat with "hold jockeys" who would give them traffic reports.  
WordPerfect [accept LetterPerfect before mentioned] 